FAQ - Frequently Asked Questions

Q1: What payment methods do you accept?
We accept payments via credit card (Visa, MasterCard, American Express), PayPal, and bank transfer.

Q2: How do I know if my order has been shipped?
Once your order has been shipped, you will receive an email with a tracking number to follow the shipment's progress.

Q3: What happens if an item is out of stock?
If an item is temporarily out of stock, you can sign up for a restock alert on the product page to be notified when it's available again.

Q4: Can I modify or cancel my order after it has been placed?
Once your order has been confirmed and processed, it is no longer possible to modify or cancel it. However, if you'd like an exchange, please contact our customer service.

Q5: Are the products guaranteed?
Yes, all our products are guaranteed against manufacturing defects. If you encounter an issue with an item, please contact our customer service within 30 days of purchase.

Q6: What are the shipping fees?
Shipping fees vary based on your country of destination. You can calculate the exact fees during the checkout process.